Billing

Refund & Cancellation Policy

Straightforward answers about cancelling your JobCraft subscription and requesting a refund.

Last updated June 15, 2026
01

Subscriptions

Paid JobCraft plans renew automatically through Stripe until canceled. You can cancel anytime from Settings. Cancellation stops future renewals and your paid features remain active through the end of the current billing period.

02

Refunds

We generally do not prorate partial billing periods. If you were charged because of a technical issue, duplicate payment, or accidental renewal shortly after canceling, contact us within 7 days and we will review the request in good faith.

03

How to request help

Open a ticket from the in-app Help Center with the account email, charge date, and reason for the request — an admin will respond by email.